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We aim to have all personalised gifts ready within 48 hours of order confirmation. Larger or more complex orders may take slightly longer.

Yes, we offer local delivery at an additional charge to the following areas: - Golders Green, Hendon, and Edgware - Stamford Hill (please note: we cannot guarantee a specific day for this delivery) We also offer UK-wide shipping, with costs calculated at checkout or discussed at the time of ordering. If you need your order by a specific date, please get in touch and we’ll do our best to accommodate.

Yes! Collection is available by arrangement. We’ll let you know when your order is ready and organise a convenient time.

We personalise all types of gifts for him, her, the home, and everything in between—including event stationery, party favours, and more. If you're unsure whether we can personalise a specific item, just ask!

Changes may be possible if your order hasn’t gone into production yet. Please contact us as soon as possible and we’ll do our best.

Yes, we’re happy to work on bulk or event-based orders like simchas, parties, and corporate gifting. Get in touch to discuss your needs.

All items are checked before handover. If there’s an issue, let us know within 24 hours and we’ll review it on a case-by-case basis.

Unfortunately, we do not accept returns or offer refunds on personalised items, as they are made to order. Please double-check all details before confirming your order.